Certification in Organizational Development

MODULE 1 - How Can Organizational Development Address Today's Organizational Challenges?

Céline Bareil 

• Understand organizational development as a field of practice: its history, foundations, values, and contribution to today's organizational challenges 
• Master individual, team, and organizational intervention approaches, including diagnostic and dialogic methods 
• Develop the core competencies of OD practitioners and understand how to measure impact 

MODULE 2 - How Do You Build Strong Consulting Relationships?

Rose-Marie Charest 

• Build trust and collaboration in an internal or external consulting role 
• Understand client motivations and resistance to improve interventions 
• Move from insight to action through applied role-playing exercises 

MODULE 3 - How Do You Select the Right Organizational Development Intervention?

Caroline Loignon 

• Understand what makes an OD intervention successful and recognize common causes of failure 
• Design effective interventions using diagnostic and dialogic approaches (coaching, World Café, Appreciative Inquiry, peer coaching, Design Thinking, Future Search, Open Space Technology, etc.) 
• Evaluate intervention effectiveness to refine actions and demonstrate impact 

MODULE 4 - How Can Collaborative Approaches Solve Complex Problems?

Julie Bourbonnais 

• Understand the foundations of collaborative leadership and the critical success factors of collaborative initiatives 
• Clarify your role in initiating, facilitating, and supporting collaborative approaches 
• Evaluate collaborative initiatives using clear performance criteria 

MODULE 5 - How Do You Align Strategy with Organizational Components?

Rabih Khoury 

• Clarify the meaning of strategy, its relationship to planning and objectives, its different levels, and the value chain 
• Align vision, strategy, structure, processes, and culture to support organizational transformation 
• Equip leaders with key questions and KPIs to monitor strategic success 

MODULE 6 - How Do You Develop Political Savvy in Organizational Development?

Pierre Lainey 

• Decode organizational politics by mapping stakeholders, interests, issues, and influence networks 
• Understand power dynamics and identify your sphere of influence 
• Build sustainable influence through alliances, coalitions, and constructive political behaviors 

MODULE 7 - How Can You Advance Sustainability and Social Responsibility?

Emmanuel Benoit Raufflet 

• Understand sustainability, corporate social responsibility, and the circular economy 
• Connect organizational purpose with sustainability priorities to identify meaningful actions 
• Activate accountability mechanisms and assess organizational sustainability maturity 

MODULE 8 - How Can Organizations Rethink Work in the Age of Artificial Intelligence?

Luc Lespérance 

• Identify where AI creates the greatest value using a task transformation assessment framework 
• Understand organizational limits to adaptation and anticipate disruption 
• Redesign jobs by developing future skills using the 3C model and strategies for deskilling, upskilling, and reskilling 

MODULE 9 - How Can You Improve Team Performance?

Corinne Prost 

• Identify the drivers of high performing teams and recognize early warning signs of failure 
• Assess team performance across results, collaboration, team dynamics, and long-term resilience 
• Implement practical improvement strategies and performance review processes for managers 

MODULE 10 - How Can You Foster Sustainable Employee Engagement?

Christian Vandenberghe 

• Understand the different dimensions of employee engagement 
• Identify the organizational, job, and leadership factors that drive engagement 
• Strengthen employee retention through intergenerational practices and engagement metrics 

MODULE 11 - How Can You Promote Workplace Well-Being?

Estelle Morin 

• Enhance employee health and well-being by improving work design and meaningful work 
• Foster sustainable work-life balance, healthy boundaries, enjoyment, and positive workplace culture 
• Measure workplace well-being and implement targeted improvement initiatives 

MODULE 12 - How Can You Support Leaders, Managers, and Teams Through Organizational Transformation?

Céline Bareil 

• Understand the strategic, systemic, and human dimensions of organizational transformation 
• Strengthen your advisory role in supporting executives, managers, and teams 
• Apply the CAPTE methodology along with practical tools and proven change management frameworks 

DELIVERY FORMAT

Choose the learning format that best suits your needs: 

• Live online 
• In person 
• Hybrid (simultaneous classroom and online participation)Days 1 and 6 are delivered in person. For Days 2 to 5, participants may choose their preferred delivery format.