DAY 1 - THE HEART OF THE MANAGEMENT PROFESSION: DECISION-MAKING AND THE ART OF LEADERSHIP
Spend the day exploring what it is to be a manager and the role that leadership has in the equation. Discover solutions and tools for understanding the interplay between decision-making and leadership in all its complexities so you can lead with more clarity and confidence.
- The manager’s craft
- Leadership: What exactly does it mean?
- The “head, heart and gut” leadership model
- Leadership in action: What can we learn from great leaders?
- Carving out your own leadership style: Answers to key questions
DAY 2 - GENERATING IDEAS TO CREATE VALUE
Before making a decision, you have to come up with a set of alternatives to choose from. This involves thinking of new and different options so that the decisions you make will enhance your organization’s value in one way or another. And having a solid grasp of the processes of innovation and creation is instrumental to generating added value. This session will give you more insight into these processes.
- Methods and tools to spark innovation and creativity in your team
- New practices for adopting an innovation-based approach to workflow organization
- Best practices for managing innovative, creative teams
DAY 3 - A DETAILED LOOK AT IDENTITY, DIVERSITY AND INCLUSION
This session will help you get a better handle on your decision-making profile and the profiles of other people. You will also gain a clearer understanding of the concept of diversity as it pertains to individual interests and values. Organizational decision-making involves an array of social, cognitive, emotional and moral factors. The more attuned you are to each factor, the more effective you will be in integrating them into your decision-making framework. Identity is an important anchor when navigating a constantly shifting and increasingly complex business world. What are some of the key identities and identity dynamics that a manager should be aware of? What are their impacts? What questions should you ask to be able to assess them? How can you work them into your management practices?
- Identity-related challenges and issues that impact your daily management
- Identity assessment
- Best practices
DAY 4 - FROM IDEA TO ACTION
Effective decision-making is contingent on an understanding of personal, group and organizational biases. Armed with this knowledge, you can tweak your approach and improve your outcomes. The key lies in being able to act on ideas and engage other stakeholders in the process, thereby honing your influence and power.
- Cognitive biases and how they can undermine your decisions
- Improving your communication skills: Arguing, negotiating and persuading
- Say what you mean, mean what you say: The manager’s credo
- Motivating and engaging your teams
TRAINING APPROACH
- Introduction to key themes.
- Case studies and discussions about participants’ own experiences.
- Recap and reflection.
