In-Person
Online

Cross-Functional Management: Principles, Processes and Success Factors Associated with a Matrix or Collaborative Organization

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Length
2 days
8:30 a.m. to 5 p.m.

    Contact us to find out upcoming dates executiveeducation@hec.ca

  • Downtown

  • 100% online

  • Migration de donnée

Rate
$2,195
$2,195
Language

French

Formations sur mesure pour les organisations

Program can be

Customized for

your organization
Formations internationales

Delivered anywhere

in the world
Contact an advisor
Émilie Mazet
Émilie Mazet
Program Manager

Email | Phone

Many contemporary organizations are refocusing their efforts on improving their business processes and revamping their traditional vertical functional structures in order to enhance their performance and better meet the needs of their clients. Business units with a specific product or market focus, for example, are learning to work around shared processes, such as an integrated service offering.

Similarly, many healthcare agencies are overhauling their structures based on interorganizational, client-centric programs. The need to “break down silos” within an organization and promote a management style that emphasizes processes and networks, with various stakeholders working together on an ongoing basis, is key to delivering value-added outcomes to clients.

GOALS

  • Understand the principles and factors linked to the success of a matrix/process-based management approach and what sets it apart from traditional management methods.
  • Differentiate between managing resources and managing outcomes within an organization to better grasp the effects of a cross-functional management style.
  • Explore the roles and responsibilities of stakeholders and collaborative mechanisms inherent in a horizontal management structure.
  • Appreciate the innovative potential of cross-functional, collaborative management.
  • Discuss how these new approaches can be implemented within a change management framework.

IS THIS FOR YOU?

  • Managers

This program is for you if:

  • You are called upon to adopt or deploy a cross-functional management structure (matrix management, process- or project-based management, network-oriented management, etc.).
  • You are involved in interorganizational partnerships.

SPECIAL FEATURES

  • Approach that addresses a topic of timely importance to the business world.
  • Instructors with a high level of expertise in cross-functional management and organizational change.

Participants will receive a certificate of completion from Executive Education HEC Montréal.

  • Why take a cross-functional approach to management?
  • Principles and winning conditions of matrix and process-based management
  • Cross-functional management and customer experience
  • Effects of cross-functional management on the allocation of roles and responsibilities, the sharing and processing of information, and the distribution of power and accountability
  • Principles and winning conditions of inter-unit collaboration
  • Cross-functional and collaborative management: Source of innovation and new opportunities
  • Building a culture of cross-functionality and collaborative leadership: Three critical aspects

TRAINING APPROACH

  • Active approach
  • Theory-oriented presentations
  • Presentation of various cases with real-life examples
  • Comparison of your current management practices with those of organizations that have embraced cross-functional management in one form or another in order to test the suitability of these approaches for your business
Jean-Marc Legentil

BBA, HEC Montréal, MBA, MBB

Principal Associate, Bell Nordic Consulting

Simon Rousseau

Master of Public Administration, Certified Lean Master

Director General, City of Gatineau

In-Person
Online

Cross-Functional Management: Principles, Processes and Success Factors Associated with a Matrix or Collaborative Organization

Many contemporary organizations are refocusing their efforts on improving their business processes and revamping their traditional vertical functional structures in order to enhance their performance and better meet the needs of their clients. Business units with a specific product or market focus, for example, are learning to work around shared processes, such as an integrated service offering.

Similarly, many healthcare agencies are overhauling their structures based on interorganizational, client-centric programs. The need to “break down silos” within an organization and promote a management style that emphasizes processes and networks, with various stakeholders working together on an ongoing basis, is key to delivering value-added outcomes to clients.

Presentation Program Instructors

GOALS

  • Understand the principles and factors linked to the success of a matrix/process-based management approach and what sets it apart from traditional management methods.
  • Differentiate between managing resources and managing outcomes within an organization to better grasp the effects of a cross-functional management style.
  • Explore the roles and responsibilities of stakeholders and collaborative mechanisms inherent in a horizontal management structure.
  • Appreciate the innovative potential of cross-functional, collaborative management.
  • Discuss how these new approaches can be implemented within a change management framework.

IS THIS FOR YOU?

  • Managers

This program is for you if:

  • You are called upon to adopt or deploy a cross-functional management structure (matrix management, process- or project-based management, network-oriented management, etc.).
  • You are involved in interorganizational partnerships.

SPECIAL FEATURES

  • Approach that addresses a topic of timely importance to the business world.
  • Instructors with a high level of expertise in cross-functional management and organizational change.

Participants will receive a certificate of completion from Executive Education HEC Montréal.
  • Why take a cross-functional approach to management?
  • Principles and winning conditions of matrix and process-based management
  • Cross-functional management and customer experience
  • Effects of cross-functional management on the allocation of roles and responsibilities, the sharing and processing of information, and the distribution of power and accountability
  • Principles and winning conditions of inter-unit collaboration
  • Cross-functional and collaborative management: Source of innovation and new opportunities
  • Building a culture of cross-functionality and collaborative leadership: Three critical aspects

TRAINING APPROACH

  • Active approach
  • Theory-oriented presentations
  • Presentation of various cases with real-life examples
  • Comparison of your current management practices with those of organizations that have embraced cross-functional management in one form or another in order to test the suitability of these approaches for your business
Jean-Marc Legentil

BBA, HEC Montréal, MBA, MBB

Principal Associate, Bell Nordic Consulting

Simon Rousseau

Master of Public Administration, Certified Lean Master

Director General, City of Gatineau

TESTIMONIAL(S)

“Excellent program that can be adapted to several management scenarios. In my case, I will adapt it to my real estate development projects. »

- Aminata Fofana, Real Estate Development Representative, Montreal Airports

“It was a first experience for me at the Executive Education HEC Montréal. I was pleasantly surprised by the quality of the teaching, the equipment and the premises. The expertise of the trainers is well anchored in theory and practice, which enriches the experience. »

- Nadine Boudreau-Brown, Director General of the Department of Fisheries and Oceans Canada

“The Executive Education HEC Montréal is an exceptional learning environment that is ideal for intensive knowledge acquisition. »

- Yves Dallaire, Continuous Improvement Manager and Lean Agent, Motorized Equipment, Quebec City

“The experienced trainers were able to transmit the content, their knowledge and their multiple experiences in an exceptional way. Mr. Jacob does not at all look like a person who will retire in the next year. »

- Eric Charbonneau, Deputy Director of Nursing Care, CIUSSS of North-Island Montreal.

“A “must” with the new management style which can only lead to success! »

- Christian Dubord
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