GOALS
- Develop or reinforce your role as a communicative leader using the appropriate communication tools and strategies.
- Reflect on your communicative leadership style.
- Test your communication abilities to determine where improvements need to be made.
- Gain a new appreciation for the influence of communication on your work.
IS THIS FOR YOU?
- Professionals
- Consultants
- Managers
- Mid-level and senior executives
- Business owners
SPECIAL FEATURES
- Opportunity to develop a personal strategy for refining your communicative leadership style.
- Easy-to-learn and easy-to-apply relational skills to deal with sensitive subjects in the workplace.
- Input from an expert trainer who in the course of her career has handled a wide range of highly delicate situations.
Participants will receive a certificate of completion from Executive Education HEC Montréal.
Boss-employee relationship
- Has it changed much in recent years?
Communicative leadership: A springboard for managerial success
- Unlocking the mystery of charisma
- Four different styles of charisma
- Nine characteristics of communicative presence
- Importance of non-verbal expression
Recap of core communication skills
- Identify, listen, relay
- Proactive listening, or how to become an “explorer”
- Clarity and concision: Two qualities of a good message
A few truths about emotion
- Aggressiveness vs. assertiveness
- Achieving success by communicating adult to adult
- Articulating a clear, assertive message
Feedback: The key to healthy communication
- Know what to say, how and when to say it, and who to say it to
- 10 steps of constructive criticism
- Six steps of effective praise
You cannot not communicate
What the California School teaches us about communication
- Everything is communication
- Everything carries a message
- Context inevitably shapes the way messages are interpreted.
TRAINING APPROACH
- Approach focusing on the practice of one-on-one communication skills
- Self-assessment
- Individual exercises
- Games
- Situational exercises
- Case studies
BA (French Literature), BSp (Visual and Media Arts), MSc (Communication)
Lecturer, HEC Montréal and CEO, Gestion Christine Beaulieu inc.
Presentation
Program
Instructors
GOALS
- Develop or reinforce your role as a communicative leader using the appropriate communication tools and strategies.
- Reflect on your communicative leadership style.
- Test your communication abilities to determine where improvements need to be made.
- Gain a new appreciation for the influence of communication on your work.
IS THIS FOR YOU?
- Professionals
- Consultants
- Managers
- Mid-level and senior executives
- Business owners
SPECIAL FEATURES
- Opportunity to develop a personal strategy for refining your communicative leadership style.
- Easy-to-learn and easy-to-apply relational skills to deal with sensitive subjects in the workplace.
- Input from an expert trainer who in the course of her career has handled a wide range of highly delicate situations.
Participants will receive a certificate of completion from Executive Education HEC Montréal.
Boss-employee relationship
- Has it changed much in recent years?
Communicative leadership: A springboard for managerial success
- Unlocking the mystery of charisma
- Four different styles of charisma
- Nine characteristics of communicative presence
- Importance of non-verbal expression
Recap of core communication skills
- Identify, listen, relay
- Proactive listening, or how to become an “explorer”
- Clarity and concision: Two qualities of a good message
A few truths about emotion
- Aggressiveness vs. assertiveness
- Achieving success by communicating adult to adult
- Articulating a clear, assertive message
Feedback: The key to healthy communication
- Know what to say, how and when to say it, and who to say it to
- 10 steps of constructive criticism
- Six steps of effective praise
You cannot not communicate
What the California School teaches us about communication
- Everything is communication
- Everything carries a message
- Context inevitably shapes the way messages are interpreted.
TRAINING APPROACH
- Approach focusing on the practice of one-on-one communication skills
- Self-assessment
- Individual exercises
- Games
- Situational exercises
- Case studies
BA (French Literature), BSp (Visual and Media Arts), MSc (Communication)
Lecturer, HEC Montréal and CEO, Gestion Christine Beaulieu inc.