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The Art of Asking Questions: The Key to Developing an Engaging Leadership Style

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For today’s managers and professionals, finding ways to engage and connect with the people you work with can be a real challenge. Learning how to ask questions that are incisive and insightful can be crucial in:

Helping your teams become more collaborative, empowered and motivated.
Being more mindful of your own attitude and how carefully you listen to others.
Understanding the power of asking the right questions in the right way.

Find out why well-thought-out and well-structured questions can be an invaluable tool in fostering collective intelligence in your workplace.

Presentation

GOALS

Formulate and ask cogent, purposeful questions in a variety of management situations.
Practise techniques aimed at expanding your repertoire of questions.
Realize by way of hands-on exercises why the right questions can make all the difference, especially when compared to the standard affirmative approach.

IS THIS FOR YOU?

Supervisors
Managers
Professionals

SPECIAL FEATURES

An opportunity to try out various formulations to see which questions work best in different conversational contexts.
An approach aimed at helping you become more agile in asking questions and adapting them to various situations in line with your strategic intent.

Participants will receive a certificate of completion from Executive Education HEC Montréal.

ADDITIONAL INFORMATION

A copy of L'art de la question (Isabelle Lord) will be given to all attendees.

Program

1. Contributory Interaction

Learn the three rules to asking good questions.
Ask open-ended questions that reflect your strategic intent.
Practise three techniques designed to expand your repertoire of impactful questions.

2. Influential Interaction

Acquaint yourself with the essential components of question-asking and become more comfortable with queries built around strategic intent.
Debrief and ensure you are progressing in the right direction.

TRAINING APPROACH

Readings, handouts and videos
Demonstrations, practical exercises and video recording/playback
Tips, pointers and real-time feedback from a certified coach
Theoretical foundations: Isabelle Lord’s book The Art of the Question (L’art de la question) and her list of effective questions (free copy for all participants)
60-minute prep session to dive into the subject matter

Instructors

Sabina Bastian

PCC

Senior Consultant and Coach - Leadership and Team Development, Humance and Lord Communication managériale