Regardless of your sector of activity and your hierarchical level, when you lead a work team, achieving your objectives depends on your employees. This is why being fundamentally comfortable in your role as manager is a major asset. This intensive training gives you the tools that will allow you to effectively deal with eight essential concerns in personnel management. Even more, it directs you to the essential knowledge to master and shows you the common mistakes not to make. Become more effective in your role through effective management of your employees.
GOALS
Optimize employee performance by mastering key people management skills.
Stepfully into your role and responsibilities as a people manager.
Be receptive to advice from HR professionals and know how to put it into practice.
Become familiar with and avoid common misconceptions around human resources management.
Develop a toolbox you can deploy in current and future challenging situations.
IS THIS FOR YOU?
Professionals.
Professionals working in a supervisory capacity.
Aspiring managers.
Managers.
This program is for you if:
You are looking to expand your career horizons and step into a position in which the management of human resources plays an important part.
You are facing major staff-related challenges that you would like to resolve in order to achieve your business goals.
You want to improve your people management skills.
SPECIAL FEATURES
An intensive four-day program split into two two-day sessions.
A program developed based on discussions between the instructors and over 50 managers to identify the eight most important and unavoidable human resources management concerns.
All instructors are HEC Montréal professors.
A handbook developed specifically for this program by the instructors, which will be an invaluable reference in applying your newfound knowledge.
DAY 1 – MORNING
PROTECTING YOURSELF FROM LEGAL WOES
Urwana Coiquaud
How do you prevent harassment-related suits?
What are the applicable legal requirements?
How do you manage diversity?
What situations do you need to pay particular attention to?
DAY 1 – AFTERNOON
AVOIDING HIRING ERRORS
Patrick Dubé
What questions should you ask (and not ask) in an interview?
How should you evaluate interviewees’ answers?
What tests can you use to evaluate candidates’ potential?
How can you onboard a new employee in a way that accelerates their learning?
DAY 2 – MORNING
DEVELOPING YOUR TEAM MEMBER'S TALENT
Charles Baribeault
Why does achieving your objectives depend on the skill level of your team members?
Who should receive training?
How can you determine which priorities to embrace when budgets or resources are limited?
How can you ensure that your employees get the training they need?
How can you optimally transfer acquired knowledge to the workplace?
What impact does this have on the performance of your staff, department and organization?
DAY 2 – AFTERNOON
COMPENSATING EMPLOYEES EQUITABLY
Charles Baribeault
What is the impact of equitable remuneration?
What are the most effective ways to recognize employees’ contributions?
What salary information should you communicate to your employees?
How should you distribute performance bonuses to your employees?
DAY 3 – MORNING
MANAGING DIFFICULT EMPLOYEES
Urwana Coiquaud
How do you distinguish between a difficult employee and an employee experiencing difficulties?
What is your role in such situations? What is the role of the employee concerned?
What are appropriate disciplinary measures?
What are the steps involved in disciplining an employee?
DAY 3 – AFTERNOON
OPTIMIZING YOUR EMPLOYEES' PERFORMANCE
Olivier Doucet
How can you set clear expectations that motivate your staff?
How and when should you give positive feedback?
What are the hallmarks of a good performance evaluation?
How do you follow up on a performance evaluation?
What are the best ways to express dissatisfaction with an employee’s performance in specific situations and during the evaluation process?
DAY 4 – MORNING
RESOLVING CONFLICTS AT WORK
Patrick Dubé
Are conflicts unavoidable?
What is your responsibility in the event of a conflict?
How do you determine whether a situation qualifies as a conflict?
How do you choose a conflict resolution strategy?
How do you prevent and resolve conflicts?
DAY 4 – AFTERNOON
BECOME AN ENGAGING LEADER
Richard Blain
Why is a good work environment essential to achieving your goals?
How do you create a healthy work environment?
How can you motivate your team?
What are the best ways to get teams back on track after unsatisfactory results?
TEACHING APPROACH
Dynamic and interactive approach.
Constant anchoring in practice.
Scenarios.
Business cases.
Sharing of experiences between participants.
ADDITIONAL INFORMATION
The book Ready, set, manage!, written by a team of professors from HEC Montréal, will be offered free of charge to participants.
Regardless of your sector of activity and your hierarchical level, when you lead a work team, achieving your objectives depends on your employees. This is why being fundamentally comfortable in your role as manager is a major asset. This intensive training gives you the tools that will allow you to effectively deal with eight essential concerns in personnel management. Even more, it directs you to the essential knowledge to master and shows you the common mistakes not to make. Become more effective in your role through effective management of your employees.
Presentation
Program
Instructors
GOALS
Optimize employee performance by mastering key people management skills.
Stepfully into your role and responsibilities as a people manager.
Be receptive to advice from HR professionals and know how to put it into practice.
Become familiar with and avoid common misconceptions around human resources management.
Develop a toolbox you can deploy in current and future challenging situations.
IS THIS FOR YOU?
Professionals.
Professionals working in a supervisory capacity.
Aspiring managers.
Managers.
This program is for you if:
You are looking to expand your career horizons and step into a position in which the management of human resources plays an important part.
You are facing major staff-related challenges that you would like to resolve in order to achieve your business goals.
You want to improve your people management skills.
SPECIAL FEATURES
An intensive four-day program split into two two-day sessions.
A program developed based on discussions between the instructors and over 50 managers to identify the eight most important and unavoidable human resources management concerns.
All instructors are HEC Montréal professors.
A handbook developed specifically for this program by the instructors, which will be an invaluable reference in applying your newfound knowledge.
DAY 1 – MORNING
PROTECTING YOURSELF FROM LEGAL WOES
Urwana Coiquaud
How do you prevent harassment-related suits?
What are the applicable legal requirements?
How do you manage diversity?
What situations do you need to pay particular attention to?
DAY 1 – AFTERNOON
AVOIDING HIRING ERRORS
Patrick Dubé
What questions should you ask (and not ask) in an interview?
How should you evaluate interviewees’ answers?
What tests can you use to evaluate candidates’ potential?
How can you onboard a new employee in a way that accelerates their learning?
DAY 2 – MORNING
DEVELOPING YOUR TEAM MEMBER'S TALENT
Charles Baribeault
Why does achieving your objectives depend on the skill level of your team members?
Who should receive training?
How can you determine which priorities to embrace when budgets or resources are limited?
How can you ensure that your employees get the training they need?
How can you optimally transfer acquired knowledge to the workplace?
What impact does this have on the performance of your staff, department and organization?
DAY 2 – AFTERNOON
COMPENSATING EMPLOYEES EQUITABLY
Charles Baribeault
What is the impact of equitable remuneration?
What are the most effective ways to recognize employees’ contributions?
What salary information should you communicate to your employees?
How should you distribute performance bonuses to your employees?
DAY 3 – MORNING
MANAGING DIFFICULT EMPLOYEES
Urwana Coiquaud
How do you distinguish between a difficult employee and an employee experiencing difficulties?
What is your role in such situations? What is the role of the employee concerned?
What are appropriate disciplinary measures?
What are the steps involved in disciplining an employee?
DAY 3 – AFTERNOON
OPTIMIZING YOUR EMPLOYEES' PERFORMANCE
Olivier Doucet
How can you set clear expectations that motivate your staff?
How and when should you give positive feedback?
What are the hallmarks of a good performance evaluation?
How do you follow up on a performance evaluation?
What are the best ways to express dissatisfaction with an employee’s performance in specific situations and during the evaluation process?
DAY 4 – MORNING
RESOLVING CONFLICTS AT WORK
Patrick Dubé
Are conflicts unavoidable?
What is your responsibility in the event of a conflict?
How do you determine whether a situation qualifies as a conflict?
How do you choose a conflict resolution strategy?
How do you prevent and resolve conflicts?
DAY 4 – AFTERNOON
BECOME AN ENGAGING LEADER
Richard Blain
Why is a good work environment essential to achieving your goals?
How do you create a healthy work environment?
How can you motivate your team?
What are the best ways to get teams back on track after unsatisfactory results?
TEACHING APPROACH
Dynamic and interactive approach.
Constant anchoring in practice.
Scenarios.
Business cases.
Sharing of experiences between participants.
ADDITIONAL INFORMATION
The book Ready, set, manage!, written by a team of professors from HEC Montréal, will be offered free of charge to participants.
“This seminar is excellent for me because we can see all of the main HR topics all brought together in one seminar. The teachers are all excellent and communicate information with passion. I leave better equipped and my head full of projects. »
- Julie Piché, supervisor, GPL assurance inc.
“Good overview of best practices in HR and well adapted to the business context. »
- Jean-Pierre Sirard, President and CEO, APCHQ
“This training allows me to consolidate my knowledge and gives me a structure to help develop my businesses. »
- Stéphanie Laprise, director, Yamaska Assessment and Rehabilitation Clinic
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