In any organization, there are inevitably those people whose aggressive, rigid or impulsive attitudes and behaviours poison the work environment and compromise team performance. Some are unaware of the impact of their actions on their co-workers, while others are deliberate saboteurs. The purpose of this seminar is to help you better understand the dynamics of toxic behaviour so you can handle it effectively and protect yourself from the fallout. Armed with this knowledge, you will be in a position to develop various strategies to encourage difficult employees to cooperate and meet performance expectations.
GOALS
Understand the root causes and dynamics of toxic behaviour in the workplace.
Recognize the signs of personality disorder.
Determine how to react to employees with work-related behavioural problems.
Help employees in these situations perform effectively on the job.
IS THIS FOR YOU?
Professionals, managers, mid-level and senior executives
SPECIAL FEATURES
Opportunity to build a comprehensive “detox toolbox”
Participants will receive a certificate of completion from Executive Education HEC Montréal.
Difficult personalities and toxic behaviours
Basic notions of personality and mental health
Root causes of toxic behaviour and negative conduct in the workplace
Main types of psychological disorders encountered in a work environment
Determining the severity of a problem
Case study: Healers, heal thyselves…
Self-esteem and morality
Understand narcissistic, paranoid and antisocial personality disorders
Find out how to deal with these types of individuals
Find out how to manage these types of employees from a human resources point of view
Authority and control
Understand obsessive-compulsive, borderline and passive-aggressive personality disorders
Find out how to deal with these types of individuals
Find out how to manage these types of employees from a human resources point of view
How to adjust, protect yourself and develop healthy workplace relationships
MPs, PhD (Psychology), ESCI and MSCEIT accreditation
Professor, HEC Montréal
In-Person
Handling Toxic Personalities in the Workplace
In any organization, there are inevitably those people whose aggressive, rigid or impulsive attitudes and behaviours poison the work environment and compromise team performance. Some are unaware of the impact of their actions on their co-workers, while others are deliberate saboteurs. The purpose of this seminar is to help you better understand the dynamics of toxic behaviour so you can handle it effectively and protect yourself from the fallout. Armed with this knowledge, you will be in a position to develop various strategies to encourage difficult employees to cooperate and meet performance expectations.
Presentation
Program
Instructors
GOALS
Understand the root causes and dynamics of toxic behaviour in the workplace.
Recognize the signs of personality disorder.
Determine how to react to employees with work-related behavioural problems.
Help employees in these situations perform effectively on the job.
IS THIS FOR YOU?
Professionals, managers, mid-level and senior executives
SPECIAL FEATURES
Opportunity to build a comprehensive “detox toolbox”
Participants will receive a certificate of completion from Executive Education HEC Montréal.
Difficult personalities and toxic behaviours
Basic notions of personality and mental health
Root causes of toxic behaviour and negative conduct in the workplace
Main types of psychological disorders encountered in a work environment
Determining the severity of a problem
Case study: Healers, heal thyselves…
Self-esteem and morality
Understand narcissistic, paranoid and antisocial personality disorders
Find out how to deal with these types of individuals
Find out how to manage these types of employees from a human resources point of view
Authority and control
Understand obsessive-compulsive, borderline and passive-aggressive personality disorders
Find out how to deal with these types of individuals
Find out how to manage these types of employees from a human resources point of view
How to adjust, protect yourself and develop healthy workplace relationships
MPs, PhD (Psychology), ESCI and MSCEIT accreditation
Professor, HEC Montréal
TESTIMONIAL(S)
"Excellent seminar. The concepts taught will help me take swift action whenever problems arise by identifying the symptoms, causes and repercussions. I’ll be able to use these tools to take a step back from the situation and come up with potential solutions."
- Alain Côté, Director, Operations, Industry Canada
"Excellent seminar, with great tools for managing sensitive human resources situations. Everybody with supervisory responsibilities should take this course."
