In any organization, there are inevitably those people whose aggressive, rigid or impulsive attitudes and behaviours poison the work environment and compromise team performance. Some are unaware of the impact of their actions on their co-workers, while others are deliberate saboteurs. The purpose of this seminar is to help you better understand the dynamics of toxic behaviour so you can handle it effectively and protect yourself from the fallout. Armed with this knowledge, you will be in a position to develop various strategies to encourage difficult employees to cooperate and meet performance expectations.
GOALS
- Understand the root causes and dynamics of toxic behaviour in the workplace.
- Recognize the signs of personality disorder.
- Determine how to react to employees with work-related behavioural problems.
- Help employees in these situations perform effectively on the job.
IS THIS FOR YOU?
- Professionals, managers, mid-level and senior executives
SPECIAL FEATURES
- Opportunity to build a comprehensive “detox toolbox”
Participants will receive a certificate of completion from Executive Education HEC Montréal.
Difficult personalities and toxic behaviours
- Basic notions of personality and mental health
- Root causes of toxic behaviour and negative conduct in the workplace
- Main types of psychological disorders encountered in a work environment
- Determining the severity of a problem
Case study: Healers, heal thyselves…
Self-esteem and morality
- Understand narcissistic, paranoid and antisocial personality disorders
- Find out how to deal with these types of individuals
- Find out how to manage these types of employees from a human resources point of view
Authority and control
- Understand obsessive-compulsive, borderline and passive-aggressive personality disorders
- Find out how to deal with these types of individuals
- Find out how to manage these types of employees from a human resources point of view
How to adjust, protect yourself and develop healthy workplace relationships
- Protecting yourself: Knowing how to back off
- Managing your own feelings
- Detox toolbox
TRAINING APPROACH
- Experience-based content
- Case studies
- Sharing of participants’ experiences
- Team exercises
- Reflection on key concepts
- Integration of scientific principles
Presentation
Program
Instructors
GOALS
- Understand the root causes and dynamics of toxic behaviour in the workplace.
- Recognize the signs of personality disorder.
- Determine how to react to employees with work-related behavioural problems.
- Help employees in these situations perform effectively on the job.
IS THIS FOR YOU?
- Professionals, managers, mid-level and senior executives
SPECIAL FEATURES
- Opportunity to build a comprehensive “detox toolbox”
Participants will receive a certificate of completion from Executive Education HEC Montréal.
Difficult personalities and toxic behaviours
- Basic notions of personality and mental health
- Root causes of toxic behaviour and negative conduct in the workplace
- Main types of psychological disorders encountered in a work environment
- Determining the severity of a problem
Case study: Healers, heal thyselves…
Self-esteem and morality
- Understand narcissistic, paranoid and antisocial personality disorders
- Find out how to deal with these types of individuals
- Find out how to manage these types of employees from a human resources point of view
Authority and control
- Understand obsessive-compulsive, borderline and passive-aggressive personality disorders
- Find out how to deal with these types of individuals
- Find out how to manage these types of employees from a human resources point of view
How to adjust, protect yourself and develop healthy workplace relationships
- Protecting yourself: Knowing how to back off
- Managing your own feelings
- Detox toolbox
TRAINING APPROACH
- Experience-based content
- Case studies
- Sharing of participants’ experiences
- Team exercises
- Reflection on key concepts
- Integration of scientific principles