Helping employees cope with organizational change is a critical leadership competency that today’s managers need to perfect. Too often we forget that the key to successful change lies in individuals’ willingness to modify their habits. As a manager, you have a vital role to play in gaining a better understanding of your employees and interacting with them in a meaningful way.
- How do people usually react in a situation of change?
- What are the underlying causes of resistance?
- How can you help them develop their capacity to tolerate change?
During this seminar, you will become acquainted with a number of practical models and tools to effectively deal with the human aspect of change.
GOALS
- Become proficient in practical change management tools.
- Gain a better understanding of the repercussions of change.
- Assess employees’ concerns in a change scenario.
- Take effective action to meet employees’ needs and help them embrace change.
IS THIS FOR YOU?
- Professionals working in a supervisory capacity
- Managers
- Mid-level and senior executives
This program is for you if:
- You are in the midst of an organizational change.
- You are about to go through an organizational change.
SPECIAL FEATURES
- Up-to-the-minute, concrete and hands-on content.
- Exposure to new possibilities in terms of managing the human aspect of change by sharing ideas with other participants in similar circumstances.
Participants will receive a certificate of completion from Executive Education HEC Montréal.
ADDITIONAL INFORMATION
Each participant will be given a complimentary copy of the book Gérer le volet humain du changement, written by the instructor. This seminar is held in conjunction with HEC Montréal’s Centre d’études en transformation des organisations (CETO) and Pôle Santé de HEC Montréal.
The human face of organizational change
- Toward a better understanding of organizational change
- Behaviours specific to the recipients of change
- Questions that change sparks in the individual
How do your employees react to change?
- Stages of concern model
- Usual reactions based on personality types
- Resistance to change
- Dynamic models of individual experiences as recipients of change
- Multiple changes: Helping employees adapt
The manager as an agent of change
- Addressing employees’ concerns at each stage of the process
- The winning question and conditions for success
- Maintaining motivation
- Resistance to change: Strategies and interpretations
- Force field model
- Understanding, buy-in, participation and transfer
- Practical change management tools
TRAINING APPROACH
- Practical exercises
- Discussions
- Case studies
- Exercises in small groups
Presentation
Program
Instructors
GOALS
- Become proficient in practical change management tools.
- Gain a better understanding of the repercussions of change.
- Assess employees’ concerns in a change scenario.
- Take effective action to meet employees’ needs and help them embrace change.
IS THIS FOR YOU?
- Professionals working in a supervisory capacity
- Managers
- Mid-level and senior executives
This program is for you if:
- You are in the midst of an organizational change.
- You are about to go through an organizational change.
SPECIAL FEATURES
- Up-to-the-minute, concrete and hands-on content.
- Exposure to new possibilities in terms of managing the human aspect of change by sharing ideas with other participants in similar circumstances.
Participants will receive a certificate of completion from Executive Education HEC Montréal.
ADDITIONAL INFORMATION
Each participant will be given a complimentary copy of the book Gérer le volet humain du changement, written by the instructor. This seminar is held in conjunction with HEC Montréal’s Centre d’études en transformation des organisations (CETO) and Pôle Santé de HEC Montréal.
The human face of organizational change
- Toward a better understanding of organizational change
- Behaviours specific to the recipients of change
- Questions that change sparks in the individual
How do your employees react to change?
- Stages of concern model
- Usual reactions based on personality types
- Resistance to change
- Dynamic models of individual experiences as recipients of change
- Multiple changes: Helping employees adapt
The manager as an agent of change
- Addressing employees’ concerns at each stage of the process
- The winning question and conditions for success
- Maintaining motivation
- Resistance to change: Strategies and interpretations
- Force field model
- Understanding, buy-in, participation and transfer
- Practical change management tools
TRAINING APPROACH
- Practical exercises
- Discussions
- Case studies
- Exercises in small groups